Customer Support

Call Operator

Average net monthly salary in Bulgaria is

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80% of people earn:

1,196 - 2,866 BGN

10% earn less lthan 1,196 BGN

10% earns more than 2,866 BGN

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What does the data in the graph mean?

Salaries in the survey are expressed in net.

Based on the Zaplatomer.bg salary survey, 80% of people on the Call Operator position in the Bulgaria earn between 1,196 BGN and 2,866 BGN monthly net.

10% of employees earn less than 1,196 BGN and 10% of people earn more than 2,866 BGN.

The survey is based on data from employees, cleaned of extreme and duplicate values.

Description of the job position

Answering incoming calls and providing information about services to interested customers.
Handling customer inquiries and resolving complaints related to services.
Conducting outbound calls for service promotion and sales.
Maintaining accurate records of customer interactions and transactions.
Compiling and managing statistics on call volumes and service requests.
Collaborating with team members to improve service delivery and customer satisfaction.
Utilizing CRM software to track customer interactions and follow up on leads.
Providing feedback to management regarding customer trends and service issues.
Ensuring compliance with company policies and procedures during all customer interactions.
Participating in training sessions to enhance product knowledge and customer service skills.

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The most common career path of an employee

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Position Call Operator - Customer Support in the labour market

In the salary ranking,
the job position takes

464. place

Women representation in position

57%

Average age of respondent by position

660. place

Fabric Cutter

Textile, Leather, Apparel Industry

835 - 1,589 BGN

465. place

Graphic

Journalism, Printing Arts & Media

1,384 - 2,766 BGN

464. place

Call Operator

Customer Support

1,196 - 2,866 BGN

463. place

Forest Engineer

Water Management, Forestry, Environment

1,320 - 2,734 BGN

1. place

Lead developer

Information Technology

4,573 - 12,106 BGN

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The salary report contains:

Salary for the position by region, education, experience, company size, age
Distribution of respondents into wage bands
Salary range from 1st to 9th decile
A breakdown of all monitored non-financial benefits
Analysis of financial benefits

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